Terms & Conditions

Who runs this website

PentGen Security owns and runs this website. We are fully responsible for the website, its content, our products and services, and the personal information collected through it.

About us and contact details

We deliver enterprise cybersecurity services to US and international organisations. Our services include Risk Assessments, Penetration Testing and Vulnerability Scanning. Every engagement is scoped and quoted individually.

For questions about these terms or our services, contact us at security@pentgen.com.

Using our website

You may use our website for lawful purposes and to learn about our services or submit a genuine enquiry. You must provide information that is accurate to the best of your knowledge and must not use the website in a way that could damage, disrupt or compromise its operation.

You must not attempt unauthorised access, introduce malicious code, interfere with another visitor's use of the website, or use our content to mislead others.

Enquiries and service requests

Submitting an enquiry does not create a contract or require us to accept a service request. We may ask for further information so that we can understand your organisation's needs and define the proposed scope.

Before work begins, the agreed scope, responsibilities, deliverables and other applicable terms will be confirmed with you. Our work ends with a clear report of what we found and what to fix, as agreed for the engagement.

Intellectual property

Our website text, design, graphics, logos and other materials belong to us or are used with permission. You may view and use them for your own information, but you may not copy, reproduce, modify, publish, sell or distribute them without our written permission.

Rights in reports and other engagement deliverables are governed by the terms agreed for that engagement.

Information and liability

We aim to keep website information clear and current, but we do not guarantee that every page is complete, error-free or available at all times. Website content is general information and is not a substitute for reviewing your organisation's specific circumstances.

To the extent permitted by law, we are not liable for loss or damage arising from reliance on general website content, interruptions, technical failures or unauthorised access beyond our reasonable control. Nothing in these terms excludes or limits liability where doing so would be unlawful.

Third-party links

Our website may contain links to external websites for convenience. We do not control those websites and are not responsible for their content, availability, security or privacy practices. Visiting an external website is your responsibility, and its own terms will apply.

Personal information

Personal information shared through this website is handled as described in our Privacy Notice, under the Protection of Personal Information Act, 2013 (POPIA).

We use reasonable safeguards, but no method of transmitting or storing information can be guaranteed to be completely secure.

Changes and governing law

We may update these terms when our website, services or legal obligations change. The updated version will apply from the date it is made available on this website.

These terms are governed by the laws of the Republic of South Africa.